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FILING A CLAIM

There are two types of claim that you may qualify for:

   * Compensation for service connected disabilities, mental or physical

   * Aid and Attendance and/or pensions for low income, severely disabled Veterans, and surviving spouses

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Many Veterans are not aware that they can be compensated for service connected problems that they may have may result in them receiving compensation. Our highly-trained Chapter Service Officers (CSOs) can help you with your service connected claims with the VA. They can advise you on what service connected conditions you may qualify for, how to get the necessary evidence, navigate the complicated VA system for compensation claims, and help fill out the necessary claims forms for you.

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Trained and certified Chapter Service Officers prepare and file Veterans' applications for service connected disabilities or pensions, including (but not limited to):

   * Aid and attendance for severely ill or disabled. The attendant may be your spouse or another person.

   * Pensions for Veterans whose income falls below specified levels.

   * Filing for enrollment in the VA Health Care System.

   * Filing for additional compensation for dependents, including parents, spouse, and children.

   * Application for burial benefits.

   * Application for compensation, surviving spouse pension, Dependency Indemnity Compensation (DIC), and accrued benefits.

   * Veterans application for Individual Unemployability.

What You Will Need

It is necessary for each claim to have relative evidence to support the Veteran's disability or pension claim. It is important that you have this paperwork with you when you meet with a Chapter Service Officer (CSO).

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NOTE: You do not have to do this by yourself! Just bring the required documents (minus the VA Forms, which we have) and the Chapter Service Officer will walk you through every process and fill out and submit the forms and evidence for you!

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Required for all:

  • DD-214 or

  • NG Form 22

  • Veteran's Social Security Number

  • Veteran's date of birth

  • VA file number (if you filed previously)

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For Enrolling in the VA Healthcare System (Form 10-10EZ):

  • Requires information listed above

  • Has a means test (you can make too much money or have too much in assets to be eligible)

    • If you are rated for any disability by the VA, at the 0% level or above, you are eligible for VA healthcare​

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For Disability Claims:

  • Dates, records, and address for private providers

  • Dates and location of service by VA providers

  • Dates and location of service by military providers

  • Bank RTN and Checking Acct number (for direct deposit) and a voided check

  • All your VA decision letters from previous claims

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For Aid & Attendance or Caregiver Program Claims:

  • Documentation of service-connected disability affecting Veteran

    • Veteran must be rated at least 70% to qualify for these programs​
    • Will require examination/certification by doctor on VA Form 21-2680 or 21-0779​

      • Veteran must be incapable of performing normal activities of daily living (ADLs)​

    • Caregiver Program requires full identifying information on primary and secondary caregivers

      • Use Form 10-10CG to apply​

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For Dependency and Indemnity Compensation (DIC)/Survivor Pension Claims:

  • Veteran's death certificate

    • DIC: Death certificate must show a rated disability as primary or contributing to cause of death​

    • Survivor's Pension: Does not require Veteran's death to be caused by a rated disability

  • Your Marriage Certificate with the Veteran​

  • Filing for either DIC or Survivor's Pension, use VA Form 21-534EZ

    • Always check the option for "Accrued Benefits"​

  • If filing for a Survivor's Pension, VA Form 21P-0969 (Survivor's Pension has an asset & income cap)

    • This form is not required for DIC​

  • For burial expense reimbursement (up to $2,000), receipts from the funeral home​ (VA Form 21-530EZ)

  • For getting a memorial American Flag, (VA Form 27-2008)

    • The funeral home usually takes care of this for you--but ask​

    • The Post Office is the VA repository for memorial flags

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For Appeals to Denied Claimed Conditions:

  • Request for Higher Level Review (Form 20-0996)

    • Requires dates of denials from decision letters​

    • Must be filed no more than one year from date of denial decision letter

  • Supplemental Claim (Form 20-0995)​

    • Requires dates of denials from decision letters​

    • No time limit for filing

    • Requires new and relevant evidence for each appealed condition

      • New and relevant evidence may be contained in your VA treatment record or private treatment records​

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To Establish or Remove Dependents (Form 21-686c):

  • Adding:

    • Birth certificate (minor children)​

    • Birth and Marriage certificate (spouse)

    • Social Security Number (children and spouse)

    • Information on all previous marriages/divorces (Veteran and spouse)

  • Removing:​

    • Marriage certificate​

    • Divorce decree or death certificate

    • Social Security Number of Veteran and person being removed

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Individual Unemployability (Form 21-8940):

  • Work history for the last 5 years you worked full-time

  • Identification of rated disability(ies) that keep you from working

  • Date your disability(ies) first affected your ability to work

  • Date you became unable to work because of your disability(ies)

  • Company names and addresses of employers

    • Dates you started and finished working for the employers​

    • How much time you lost due to illness or your disability(ies)

    • Average hours per week worked

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Special Cases (Form 20-10207):

  • You may be eligible for expedited processing if any of the following are true:

    • Experiencing extreme financial hardship (Documentation required)​

    • Terminally ill (Medical documentation with diagnosis/prognosis required)

    • Diagnosed with ALS (Medical documentation with diagnosis required)

    • Very seriously ill or very seriously injured during military operation (Service record & medical record required)

    • Age 85 or older

    • Former Prisoner of War (Service records showing internment required)

    • Medal of Honor or Purple Heart recipient (Military record showing award(s))

If you need to order your DD-214, Service Record, or Service Medical Record, use Standard Form 180 (SF-180) or go online to vetrecs.archives.gov 

If you want to get the Veteran's Aid & Attendance exam done prior to your meeting with a CSO, use form 21-2680 (in-home) or form 21-0779 (nursing home or assisted living)

For Death Benefits Claims, the following forms apply, as indicated above:

If the surviving spouse is age 85 or more:

What to Expect

  • You will receive a copy of your claim paperwork. Any time you come back to the office regarding your claim, bring that paperwork along with you as well as any associated paperwork or correspondence.

  • If the VA requests you to fill out more paperwork, bring them into the office so that we can forward them to ensure that they were received.

  • Within 5-10 business days, the DAV will send you a copy of the cover sheet used to upload your claim into the VA system. There is NO action required on your part when you receive this cover letter copy.

  • Within 3-6 weeks after that, the VA, VES, or QTR will send you a "C&P Request for Examination" (C&P = Compensation & Pension) for disabilities listed in your claim.

    • If you do not see the VA for your medical needs and do not get this letter, bring your documents back into the office so we can do an inquiry.​

  • Keep all your appointments!​

  • Normally, about 2-3 months after completion of your examinations, you will get a Decision Letter.

    • If you get a large deposit from the VA in your bank account, do not spend it until you receive the Decision Letter!​

Mesa Hours of Operation:

Monday through Friday

9:00am - 12 Noon

One Saturday each month

9:00am - 12 Noon​

Claims may be made by Appointment Mon/Tue/Fri.

Claims are also by appointment between 5pm-7pm, Mon/Tue.

Claims are by Walk-in between 9am - Noon Wed/Thu.

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Gilbert VA Southeast Clinic:

Mondays 7:00am - 1:00pm

Fridays 7:00am - 1:00pm

Click HERE to schedule

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