First Remote Claims accomplished today for Native American Veterans via videoconference with Pinon, Arizona, in the Navajo Nation.
March 2, 2026
by Carl Forkner
A major part of the DAV Department of Arizona $30,000 Remote Claims Station project is to provide connectivity with Chapter and Department Service Officers via videoconference. On March 2nd, Past Chapter Commander and Department Adjutant | CEO Carl Forkner successfully conducted seven remote claims sessions with Navajo Veterans and surviving spouses, with four claims being written, two requests for DD-214s, and three were provided information and links to additional resources to assist them with their needs, including the National DAV Caregiver Program.
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Many thanks to Craig McKee from ABC15 Phoenix for coming to the DAV Department of Arizona office to observe the remote claim program in action and also learn more about the other half of our initiative to provide remote service to Veterans--a $50,000 investment over two years, outfitting Service Officers with Windows 11 or iPad tablets, keyboard cases, and styluses that enable them to provide services away from the Chapter House to homebound, hospitalized, hospice care, and transportation challenged Veterans and their survivors.